| GenAI |
Use GenAI for items like generation of images (need to ensure there are no license or royalty issues when doing this). |
TBC |
TBC |
Backlog |
| Staff Efficiency |
Develop workflows for staff to automate repetitive tasks and improve efficiency. Explore AI-powered solutions for guest inquiries and staff workflow automation. Machine learning for performance insights. |
TBC |
TBC |
Backlog |
| Food & Beverage |
Integrate Maestro’s silverware module. Develop standalone module for cases without FnB. Develop a system for uploading FnB specials that update automatically across platforms. |
TBC |
TBC |
Backlog |
| Extended GenAI & advanced modelling |
Machine learning integration to refine recommendations based on guest feedback. Enhance activity programs with AI-generated content calendar suggestions. |
TBC |
TBC |
Backlog |
| Customer ownership of their profile |
Develop pre-arrival, post-stay, and follow-up communication functionalities. Allow guests to control their own data and associate previous stays. Add questions in Webroom for data permission. |
TBC |
TBC |
Backlog |
| Enhanced upsell and cross sell |
Implement guest voucher or activity package functionalities. Create upsell programs (e.g., basic, gold, platinum) and club product earnings model. |
TBC |
TBC |
Backlog |
| Additional data integrations |
Integrate data from Garmin, Fitbit, Strava, Apple, Facebook, etc. with user consent. Leverage this data for a holistic understanding of travel habits. |
TBC |
TBC |
Backlog |
| Reporting and Analytics |
Develop reporting and analytics functionalities like trend analysis and data visualization tools (e.g., dashboards, drill-down capabilities). |
TBC |
TBC |
Backlog |