Source: factory.core/extend.ticket/ObjTicketCommentMixin.py
Mixin — comment CRUD and soft-delete for
ticket objects.
| Method | Signature | Description |
|---|---|---|
| comment_read | comment_read(guid: str) -> int |
Load a comment by its guid. |
| comment_create | comment_create(ticket_guid: str, comment_text: str, commented_by: str = '', is_internal: str = 'N', package: str = '') -> str |
Create a new comment on a ticket. |
| comment_get_comments | comment_get_comments(ticket_guid: str, include_internal: bool = False) -> list |
Get comments for a ticket. |
| comment_delete | comment_delete(guid: str) -> None |
Soft-delete a comment. |