ObjAlertIncident API

Method	Signature	Description
create_incident	`create_incident(title: str, description: str, severity: str = 'MEDIUM', alert_guids: Optional[List[str]] = None, assigned_to: Optional[str] = None, assigned_to_person_guid: Optional[str] = None, impact: Optional[str] = None, package: Optional[str] = None) -> str`	Create a new incident.
update_incident_status	`update_incident_status(incident_guid: str, new_status: str, notes: Optional[str] = None, user: Optional[str] = None) -> bool`	Update incident status.
add_incident_notes	`add_incident_notes(incident_guid: str, note_type: str, notes: str, user: Optional[str] = None) -> bool`	Add notes to an incident.
close_incident	`close_incident(incident_guid: str, resolution: str, root_cause: Optional[str] = None, lessons_learned: Optional[str] = None, user: Optional[str] = None, person_guid: Optional[str] = None) -> bool`	Close an incident with resolution details.
link_alert_to_incident	`link_alert_to_incident(incident_guid: str, alert_guid: str) -> bool`	Link an alert to an incident.
get_incident_alerts	`get_incident_alerts(incident_guid: str) -> list`	Get all alerts linked to an incident.
add_incident_timeline	`add_incident_timeline(incident_guid: str, event_type: str, description: str, user: str = 'system', person_guid: Optional[str] = None) -> bool`	Add an entry to incident timeline.
get_incident_timeline	`get_incident_timeline(incident_guid: str) -> list`	Get incident timeline in chronological order.
get_incident	`get_incident(incident_guid: str) -> dict`	Get complete incident details.
get_incident_notes	`get_incident_notes(incident_guid: str) -> dict`	Get all notes for an incident grouped by type.
list_incidents	`list_incidents(package: Optional[str] = None, status: Optional[str] = None, severity: Optional[str] = None, days: int = 30, limit: int = 100) -> list`	List incidents with optional filters.
get_incident_metrics	`get_incident_metrics(package: Optional[str] = None, days: int = 30) -> dict`	Get incident metrics for a package.
get_incident_trends	`get_incident_trends(package: Optional[str] = None, days: int = 30) -> list`	Get incident creation trends over time.
merge_incidents	`merge_incidents(source_incident_guid: str, target_incident_guid: str, merge_reason: Optional[str] = None, user: str = 'SYSTEM') -> bool`	Merge two incidents into one by moving all alerts, timeline, and notes from source to target.
generate_incident_report	`generate_incident_report(incident_guid: str, format: str = 'text') -> str`	Generate a comprehensive incident report.
get_sla_for_package	`get_sla_for_package(package: Optional[str] = None) -> Optional[dict]`	Get SLA configuration for a package.
email_incident_report	`email_incident_report(incident_guid: str, format: str = 'html', additional_recipients: Optional[List[str]] = None, channel: str = 'INCIDENT_REPORT') -> bool`
generate_short_ref	`generate_short_ref() -> str`	Generate a short reference ID for communication tracking.
log_communication	`log_communication(incident_guid: str, channel: str, recipient: Optional[str] = None, message: Optional[str] = None, subject: Optional[str] = None, status: str = 'SENT', external_id: Optional[str] = None, metadata: Optional[Dict[Any, Any]] = None, sent_by: str = 'SYSTEM', direction: str = 'OUTBOUND', short_ref: Optional[str] = None) -> tuple`	Log a communication for an incident (manual logging).
get_incident_communications	`get_incident_communications(incident_guid: str, channel: Optional[str] = None, limit: int = 100) -> list`	Get all communications for an incident.
get_communication_by_ref	`get_communication_by_ref(short_ref: str) -> Optional[dict]`	Lookup a communication by its short reference ID.
notify_incident	`notify_incident(incident_guid: str, notify_code: str, message_template: Optional[str] = None, channels: Optional[List[str]] = None, sent_by: str = 'SYSTEM') -> dict`

¶ ObjAlertIncident (API Reference)

¶ class ObjAlertIncident(ObjData.ObjData)

¶ create(title: str, description: str, severity: str = 'MEDIUM', package: str = '')

¶ update_status(incident_guid: str, status: str, notes: str = '', user: str = 'cli')

¶ close(incident_guid: str, resolution: str, root_cause: str = '', user: str = 'cli')

¶ show(incident_guid: str)

¶ list_open(package: str = '')

¶ metrics(package: str = '', days: int = 30)

¶ merge_incidents_cli(source_guid: str, target_guid: str, reason: str = '', user: str = 'cli')

¶ generate_report(incident_guid: str, format: str = 'text', output_file: str = '')

¶ email_report(incident_guid: str, format: str = 'html', additional_emails: str = '', channel: str = 'INCIDENT_REPORT')

¶ notify_incident(incident_guid: str, notify_code: str, message_template: str = '', sent_by: str = 'CLI')

¶ list_communications(incident_guid: str, channel: str = '', limit: int = 100)

¶ lookup_ref(short_ref: str)